The New NSW Planning Portal

The NSW Government’s Department of Planning, Industry and Environment (DPIE) has mandated the use of the NSW Planning Portal for all councils across the state from 1 July 2021.

The Planning Portal will be a single online platform for planning applications and certificates, (and in time transactions) and includes a live map with detailed planning information. 

From this date, the following applications need to be lodged via the portal:

  • Development Applications
  • Section 4.55 Applications
  • Complying Development Certificates
  • Construction Certificates
  • Subdivision Certificates
  • Occupation Certificates

The Planning Portal will provide a quicker, simpler, and more transparent online service. Users will be able to:

  • View, manage and track the progress of applications;
  • Upload documents;
  • Receive email notifications at key stages of the application process; and 
  • View an enhanced digital mapping service that provides easy-to-use, information-rich maps for every address and lot in NSW.

Fees will still be payable to council at this stage.

The Department is developing payment functionality on each of the relevant e-Planning Digital Services to enable applicants to pay all relevant fees online at the point of lodgement.

Fees will eventually be payable through the ServiceNSW payment gateway and may incur a surcharge, depending on the payment method.

Dungog Council was successful in receiving a $50,000 NSW Government grant available to regional councils to assist with this state-wide transition. In addition to other identified priorities, grant funding will contribute toward the creation of a kiosk area in council’s Administration Building to assist the public with the lodgement of applications via the Planning Portal.

To lodge an application go to


For further assistance and information please contact council via or on 02 4995 7777.


Overview of the Planning Portal